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Support

Help is available directly in MultiLaunchess Launcher. The Help page combines self-service materials with Online support through a regular text chat.

Where to find support​

  1. Find SERVICE in the Launcher sidebar.
  2. Select Help.
  3. The “Need help?” page opens.

The page includes:

  • help search;
  • Documentation;
  • Blog;
  • Online support;
  • FAQ.

Find an existing answer first​

Start typing a topic or keyword in “Ask a question”.

As you type, Launcher keeps matching help cards and FAQ questions on the page. Clear the search field to show the full Help page again.

Documentation​

Select Learn more in the Documentation card.

Use the documentation when you need step-by-step instructions for setting up, launching, or using MultiLaunchess features.

Blog​

Select Learn more in the Blog card.

The blog contains educational materials about crypto, trading, Web3, and using platform tools.

Online support​

When the available materials do not answer your question, open Online support.

Two actions are available:

  • New chat — start a new conversation with support;
  • Chat history — open active and previous conversations.

See Online support and Chats and history.

tip

If search, documentation, or FAQ does not solve the issue, open Online support → New chat and describe your question in your own words.